Welcome, Honey Buns

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Hello, and welcome to Flour & Branch! As an introduction to our shiny new site, here’s a sappy message from our Owner & Founder, Lauren Arnsdorff:

I created Flour & Branch, Bakes and Gifts because I wanted to give back to a community that I love, because I felt standards for customer service, client experience, premium ingredients, and unique product offerings have fallen so short. Having spent much of my life in retail and client service, I felt there was such a disconnect between what I felt “we” deserved or what I felt the customer experience should be, and what’s being offered. I felt it was too hard to find a super stellar tasting and unique bake that was made with the most premium, artisan ingredients available. I felt we needed more – more joy, more love, more giving – so I dreamt up Flour & Branch for you. Those are some of our core tenants here at Flour & Branch. They’re just as crucial as creating an easy and comfortable customer experience for all, serving products made from organic, natural, sustainable, local ingredients, with flavor pairings that both sustain you and bring comfort, but also hit you with a warm ray of nostalgia. And our bakes come packaged in the dreamiest, most giftable packaging. Because now more than ever, we need new ways to show up and connect with our people, and because you deserve extra doses of self-care.

Since our website is brand new and this is our very first operation, it’s extra important that you let us know if you encounter any issues or aren’t satisfied with your experience. Me and my team are here to serve you, and until I’m sure Flour & Branch has sustained a perfect track record of excellence, I’ll personally be answering all emails and phone calls.

I began Flour & Branch “officially” back in January of 2020, and spent months and months pivoting, reworking plans, and dealing with every obstacle that could possibly come my way. It’s been a tough road, which was compounded by the grief and sense of responsibility that I felt as a human and business owner in the present day. So instead of postponing due to the crazy that’s been 2020, I moved forward more determined. Now more than ever people deserve joy. And that’s what Flour & Branch is. That’s what our products represent, and that’s what we strive for with each transaction, order, and interaction.

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For those of you placing preorders for nationwide shipping:

THANK YOU!! Thank you for being Flour & Branch’s very first customers. You’ll all hold an incredibly special place in my heart.

Expect that your order will take some time to be fulfilled. The preorder wait time is currently estimated to be 3-4 weeks. If we’re able to fulfill your order before then, we will!

If you have any questions while you wait for your order, or you’d like to adjust your order, just send us an email at info@flourandbranch.com. We’ll be delighted to assist you.

For our Bay Area neighbors:

Within the next couple weeks, we’ll begin offering local delivery in SF through our delivery only bakery, F & B Bakes. At that time, you’ll be able to place delivery orders with F & B Bakes through most every delivery provider available in SF. We’re still working hard to negotiate an expanded delivery radius so we can reach more of our friends in SF.

If you find that your delivery address falls outside the delivery radius of our local bakery, F & B Bakes, not to worry! Place your order at flourandbranch.com. All shipments within the Bay Area and California receive a discounted flat rate shipping fee of $10.

We cater to the Bay Area! Visit our deliveries tab to learn more and browse our full catering menu.

Stay safe, friends.

XOXO,

Lauren

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